Privacy policy.

We at Friends and Flavours are committed to protecting and respecting your privacy. This notice sets out how we collect and use your personal data in compliance with the General Data Protection Regulation (GDPR), and before 25 May 2018, the Data Protection Act 1998.

The websites this Privacy Policy covers includes the following: https://friendsandflavours.com

 Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If you do not accept the terms of this Privacy Policy, then you must stop using our website and, if applicable, request that we remove you from our mailing list.


What personal information and when do we collect from the people that visit our Website?

You may give us information about you by filling in forms on our website or by corresponding with us by phone, email or otherwise. This will include information that you provide to us when you subscribe to our newsletter, such as your name, email address and postcode, or if you participate on any of our social network sites.

We may also collect information about your computer, tablet or mobile, including where available your IP address, operating system and browser type for system administration purposes and information about how you use our website. This is simply statistical data about our users’ browsing actions and patterns, and you will not be identifiable as an individual from it.

We collect your information on our  website if you take one or more of the following actions:

 By signing up for our newsletter via either the pop-up form, enquiry form, or the call to action newsletter bar located in the footer of our website.

What information do we collect?

See a list of the collected data for each method for the above website below:

Newsletter sign up

·       Name

·       Email Address

Event enquiry form:

·       Name

·       Email Address

·       Phone Number 

Where do we hold your information?

See a list of where collected data is held for each method for the above website below:

Newsletter sign up details (Name and Email Address) are held in our website platform (Squarespace) – you can find the Squarespace Privacy Policy here.

Even enquiry form details (Name, Email Address, phone number) are sent and stored on our business email.

How do we use your information?

Newsletter sign up

·       To send offers, updates and new information regarding our company.

Event enquiry form

·       To respond to your enquiry and send you our offer.

Links to other websites

We are not responsible for the data collection practices, the privacy policies or the content of websites that are not operated by us, including social network sites. You should contact the operators of those websites directly if you wish to enquire about their privacy practices and policy before providing your personal information to any third party.

Transmission of data over the internet

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

How do we protect your information?

·       We use an SSL on our website.

·       Only relevant staff have access to our website. This includes any staff that handles orders or who conducts website updates. The website is secured using a secure password and is updated regularly.

 

How long we will keep your data for?

Newsletter sign up

Until you unsubscribe to our mailing list. An Unsubscribe button can be found at the bottom of every email.

Event enquiry form emails

Will be deleted within 1 year of inactivity.

 

Do we use ‘cookies’? 

We use cookies in order to tailor your experience. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

In order to be in line with GDPR we will take the following responsive action, should a data breach occur:

We will notify you via email within 2 business days

Modifications

Any changes we may make to this Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Any modifications we make shall be effective immediately upon posting of the modified policy to this website. Please check back frequently to see any updates or changes to this policy.

Your rights

You have various rights in relation to the personal data we collect, including the “right to portability” and the “right to erasure” (otherwise known as the right to be forgotten). We will comply with these requests if we are legally obliged to do so. Should you wish to assert any of these rights, please get in touch with us using the contact details provided below.

 Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Friends and Flavours, 12 Newton Avenue, Aylesbury, HP18 0BN, UK.

burgers@friendsandflavours.com